Our SMM Results
The right social media strategy connects your brand with your targeted audience.
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The team at Pelorus Digital Media worked with Service King to decrease their Cost-Per-Engagement by 67%.
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Pelorus Digital Media worked with Bowlmor on multiple campaigns throughout the past year. Over a 12 month period, the team was able to lower CPC by 82%.
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The team at Pelorus Digital Media increased BHue Instagram engagement by over 200% after implementing a complex social media strategy and campaign.
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Pelorus Digital Media worked with Flashpoint Candles to increase their social following. Over a three month period, the marketing team was able to increase the Instagram & Facebook following by over 519% and 506% respectively.
Want to See More? View All Case Studies
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Learn about the client's business, website, social presence, and competitors in order to provide clear documentation to be used throughout all other stages of the project.
Project Brief
Define client information and business goals, along with all required information to create appropriate documentation for all social media marketing efforts
Audience Research
Use ad tools to identify audiencesizes based on keywords, interests, and influencers
Competitive Analysis
Define competitors across all social media platforms, identify the networks they’re active on based on industry keyword research and client interviews
Social Audit
Create baseline for current social performance based on analytics data and social media monitoring
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Create a comprehensive Social Media Marketing strategy and project plan that clearly outlines deliverables and measurable business goals for social media profiles and sharable content
Profile Strategy
Document actionable plan and a social media strategy to develop or optimize profiles for engagement
Engagement Strategy
Create rules for engaging with users in and out of the client's social community. Develop plan to reach out to influencers to leverage their networks for content distribution
Measurement Planning
Produce measurable short and long term goals when marketing on social media and evaluate campaign performance
Content Strategy
Create a content calendar that highlights the content that will be used for each social media campaign, and aligns with company branding
Advertising Strategy
Develop an advertising plan and budget for appropriate networks. Make sure to define the object of each portion of the plan, whether that is community growth, community engagement, lead generation, conversions, or something else
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Implement recommendations from the Profile Strategy & Content Strategy phases to hit campaign goals
Brief Content Implementation
Keep in line with content strategy and social media marketing best practices, and distribute content to appropriate networks
Advertising Implementation
Implement advertising campaigns that align with social media strategy and promote brand recognition. If necessary, adjust the strategy to stay in line with client budget
Community Management
Social media management tactics will follow the engagement strategy and allow for interaction and engagement with users and influencers
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Provide regular reporting that includes analysis of campaign performance, KPIs, and goal tracking and adjust project plan based on results
Monthly Performance Report
Document current standing of goals, campaign metrics, tasks completed, and plan for the following month in terms of social media management
Quarterly Review
Comprehensive overview of social media campaigns and adjustments to the project plan based on the results found on each social media platform
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Engage Customers in Meaningful Conversations
Businesses can't afford to be arrogant. In the age of social media, businesses must be open to discussions with their customers. It is important to find out what they like, what they hate, and what fresh ideas they may have.
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Provide Instantaneous Customer Service
Social media allows companies to instantaneously deal with customer service issues. This can be done directly, by offering clear channels of communication for customers to register complaints, concerns, and suggestions. It can also be done proactively, by monitoring what people are saying about your brand online.
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Engage Visitors by Having them Contribute Content
A great way to engage the public is to have them directly contribute content through a social media platform. When done correctly, this tactic can help engage customers and potential customers and help create new sales and greater brand awareness.
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Provide Exclusive Offers & Discounts to Your Audience
People are always looking for the best deals online. Social media gives businesses an opportunity to provide exclusive promotions to their most loyal customers. Not only do you reach a captivated audience with each offering, you can also measure the success of the campaign by having social media tracking analytics in place.
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Put a Human Face on a Big Company
Huge corporations can seem monolithic and impersonal to the general public. By putting a human face on a company, you can tear down the barrier between yourself and your audience and make yourself far more accessible to the general public.
Social Media Integration
Social Media Marketing offers great advantages when it comes to targeting a brand's target audience. There are a number of techniques you can use to efficiently reach your desired audience:
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Easily share content through Twitter, Facebook, and hundreds of other Web 2.0 websites
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Effortlessly create site accounts and logins with Facebook Open Graph
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Quickly create bookmarks to your site through use of readily available social media tools
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Leverage influential capabilities of social media by integrating Facebook on ecommerce websites
Channels for Social Media Integration
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Account Login / Registration
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Community Building
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Onsite Content
Examples of Social Media Integration
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Goal
A women's online magazine wishes to better connect its users to each other and make it easier for them to login and share stories and comments with the rest of the world.
Solution
Pelorus Digital Media integrates both Twitter Connect & Facebook Connect (now called Open Graph) to allow users to log in using either system. Now readers can easily "Like" stories, notifying their friend automatically. Readers can also connect with other Facebook users who read similar stories.
